8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
January/2014 Someone from Valencia thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
la ubicación
el desayuno
la recepción
-
Negative:
los apliques eléctricos de la habitación (todos inútiles)
la calefacción muy alta e imposible de regular
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
Families, Luxury, Classic style lovers, Modern style lovers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
7.5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
January/2014 Someone from Paris thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
-
I RECOMMEND it for...
Older travelers, Business travelers
-
I recommend it especially AGAINST...
Families, Couples, Luxury
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
January/2014 Someone from Valencia thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
Ubicación, relación calidad-precio, profesionalidad del servicio y que el cuarto de baño tuviera bidet.
-
Negative:
-
I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
Modern style lovers, Travelers with a car
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
January/2014 Someone from Asturias thinks:
-
Overall rating:
9.4
-
Would you recommend it?
Yes
-
Positive:
El personal, las instalaciones y la ubicación
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families, Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
January/2014 Someone from zaragoza thinks:
-
Overall rating:
8.2
-
Would you recommend it?
Yes
-
Positive:
atebcion
-
Negative:
el colchon de la cama. tenia bultos.
-
I RECOMMEND it for...
Families, Couples, Peace seekers, Classic style lovers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
January/2014 Someone from Russia thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
Situation
-
Negative:
-
I RECOMMEND it for...
Couples, Peace seekers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
December/2013 Someone from Valencia thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
El trato exquisito del personal del hotel
-
Negative:
Que nuestra habitación daba a la calle y esa noche hubo botellón y, aunque estábamos en un tercer piso, nos despertaron muchas veces.
-
I RECOMMEND it for...
Older travelers, Families, Couples, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
Peace seekers, Modern style lovers, Travelers with a car
-
Cleanliness:
7.5
Estaba bien pero por ejemplo todas las juntas de la bañera deberían de repasarlas porque estaban bastante negras.
-
Location:
10
Fuimos a todas partes caminando porque no merecía la pena coger ningún transporte público.
-
Common facilities and services:
7.5
Sobre todo un desayuno excelente con muchas alternativas.
-
Staff:
10
Nos asignaron como habíamos solicitado una cama de 2m de largo y además nos cambiaron la botella de cava que venía incluida en el precio de la hab. por una bandeja de frutas como habíamos comentado.
-
Quietness:
Not rated
Como ya he comentado nos despertamos muchas veces a causa del jaleo que había en la calle. Supongo que el hotel poco puede hacer al respecto pero debería plantearse la posibilidad de insonorizar mejor estas habitaciones en concreto.
-
Room:
5
El tamaño normal, el estado también, el equipamiento mejorable (por ejemplo el televisor y los muelles del colchón que se nos clavaban en la espalda) y las vistas nulas. Una calle estrecha y el edificio de enfrente pegado a nosotros.
-
Value for money:
7.5
Para ser un hotel en Madrid, el punto donde está y las fechas que eran me parece bueno.
Stars it deserves
4
December/2013 Someone from switzerland thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
Location.
Ubicacion y el servicio de desayuno.
-
Negative:
No WIFI service.
No habia wifi gratis como promocionan.
Los dormitorios son pequeños.
-
I RECOMMEND it for...
Young travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
December/2013 Someone from switzerland thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
Location.
Ubicacion y el servicio de desayuno.
-
Negative:
No WIFI service.
No habia wifi gratis como promocionan.
Los dormitorios son pequeños.
-
I RECOMMEND it for...
Young travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
-
The hotel's reply:
"Estimado cliente.
Agradecemos sus comentarios y valoración de nuestro establecimiento, esperando contar de nuevo con su visita, el wifi es de pago en habitaciones y free en las zonas comunes
Un saludo."
December/2013 Someone from Pamplona (Navarra) thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
La atención en conserjería y el personal del desayuno. Profesionales.
-
Negative:
Los descascarillados en la bañera.
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples
-
I recommend it especially AGAINST...
Modern style lovers, Business travelers, Travelers with a car
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3