8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
March/2015 Someone from Moscow Russia thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
Very good location, close to the main attractions
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
March/2015 Someone from Ibiza thinks:
-
Overall rating:
9
-
Would you recommend it?
Yes
-
Positive:
Trato de todo el personal
-
Negative:
Me recomendaron hacer la reserva a través de la web del hotel ya que la primera vez me lo recomendó mi agencia de viajes y así tendría una botella de cava en la habitación pero ni se me ofreció, tampoco la reclame.
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
-
Cleanliness:
10
Tanto en la habitación como en las instalaciones.
-
Location:
10
Perfecto
-
Common facilities and services:
10
Muy bien
-
Staff:
10
Tanto recepción como en restaurante y camareras de piso fantástico
-
Quietness:
10
Total
-
Room:
10
Podrían revisar de vez en cuando las luces o si hay alguna avería en la habitación, me dieron la misma habitación las dos veces en un mes y la primera tenía un foco fundido y al mes seguia el mismo foco fundido. Es la hab. 202.
-
Value for money:
10
Muy bien
Stars it deserves
4
March/2015 Someone from ESPAÑA-AST, thinks:
-
Overall rating:
9.2
-
Would you recommend it?
Yes
-
Positive:
Céntrico y bien.
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
7.5
-
Room:
Not rated
-
Value for money:
10
Stars it deserves
4
February/2015 Someone from san sebastian thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
Ubicacion
-
Negative:
El colchon y almohada
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
10
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
February/2015 Someone from valencia thinks:
-
Overall rating:
7.6
-
Would you recommend it?
Yes
-
Positive:
La atención
-
Negative:
La habitación, pequeña e incomoda
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers
-
I recommend it especially AGAINST...
Handicapped, Business travelers
-
Cleanliness:
5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
2.5
-
Value for money:
5
Stars it deserves
3
February/2015 Someone from Middelburg thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
The location of The hotel, the very kind service/hospiality of the staf from the restaurant and reception
-
Negative:
-
I RECOMMEND it for...
Older travelers, Couples, Luxury, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
February/2015 Someone from Brussels thinks:
-
Overall rating:
8.9
-
Would you recommend it?
Yes
-
Positive:
breakfast
-
Negative:
small size of room
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
5
small
-
Value for money:
7.5
with CHH
Stars it deserves
4
February/2015 Someone from Asturias thinks:
-
Overall rating:
6.8
-
Would you recommend it?
Yes
-
Positive:
El trato de los empleados y la ubicación.
-
Negative:
A las 10:20h no había ciertos alimentos en el desayuno y no se repusieron, aún preguntando la respuesta fue que tardaban más de 25 minutos en hacerse.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
2.5
-
Value for money:
5
Stars it deserves
3
January/2015 Someone from belgica thinks:
-
Overall rating:
5.9
-
Would you recommend it?
I don't know
-
Positive:
el trato, la ubicacion, el precio
-
Negative:
el hotel necesita unas reformas (las alfombras tienen manchas,...), el desayuno y el restaurante no son de calidad.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
2.5
-
Location:
10
-
Common facilities and services:
5
faltaria poder tener un plancha cuando se necesita sin tener que pasar por el servicio de planchado y que te lo cobren
-
Staff:
10
-
Quietness:
7.5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
2
January/2015 Someone from Viaje de e studio thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
La ubicacion y el desayuno
-
Negative:
-
I RECOMMEND it for...
Young travelers, Couples, Peace seekers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
10
-
Room:
5
-
Value for money:
5
Stars it deserves
4