Novotel Lille Centre Gares 4 stars

Customer review rating (ALL Rating) 4.4/5 865 reviews

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Novotel Lille Centre Gares - Image 1
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49 rue de Tournai, 59000 LILLE, France

Description

Hotel extras

  • Gourmet bar with fresh and homemade cuisine.

  • Meeting room for 6 people that can be rented for 1/2 day

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Fitness center.

  • Gare Lille Flandres car park very near the hotel.

Our accommodation(s)

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 LILLE
France

GPS:50.634167, 3.07411

Telephone
Fax +33 3 28 38 67 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Gourmet Bar Lille

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  865 reviews

TripAdvisor Rating  4.0/5  968 reviews

Well located and dogs are allowed!

Customer review rating 4.0/5

Leo Families - Confirmed reviews ALL

Was really nice and especially the gentleman from Florida who was super helpful and kind!

Dear Leontien, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. Omar, the receptionist from Florida, was very touched by your mention of him, so thank you for him ! As for an update of the rooms, no worries, a renovation project is being discussed as we speak . We are hoping for its completion by the end of this year. Looks like you will have to visit us again to witness the improvements ;) Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, The reception team

Good location and friendly staff

Customer review rating 4.0/5

Gary Friends - Confirmed reviews ALL

Staff were helpful and friendly, especially Omar on reception. The room was comfortable and clean.

Dear Gary, We very much appreciate your review regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I shared your comments with our team, and especially with Omar, who was very touched by your mention of him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one was. Sincerely, The reception team

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The rooms are very old and not very clean. The beds were dreadful ( the bed structure is like a sofa bed !) This is not a 4 star rated hotel.

Dear Thimanh T., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

nice central hotel

TripAdvisor rating 4.0/5

smithy69uk TripAdvisor review

stayed here one night on recent trip to Lille hotel location pretty central...bout 200m from lille flanders station check in was friendly and efficeient...was allowed to check in earlier which was really appreciated room was decent size if a little worn, bed was super comfy and huge! bathroom shower was just ok and also showing signs of wear and tear didnt eat at the hotel at all as there were plenty choices nearby bar was ok...pint heineken 8 euro, bar staff really nice and friendly good experience overall

best place

Customer review rating 5.0/5

Jothieswaran M. Families - Confirmed reviews ALL

good service, worth for money

Dear M. M., We very much appreciate your comments regarding your stay ! We will share your great comments with our team. Have a nice day, Sincerely, The reception of Novotel Lille Centre Gares

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Other web-users rate our hotel

  • 428 reviews 8.9/10 Location
  • 610 reviews 6.2/10 Room
  • 624 reviews 9.1/10 Service
  • 5 reviews 9.4/10 WiFi
  • 319 reviews 7.9/10 Breakfast
  • 195 reviews 5.1/10 Cleanliness
  • 161 reviews 5.8/10 Vibe
  • 13 reviews 3.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.