Mercure Lyon Centre Château Perrache hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,099 reviews

Mercure Lyon Centre Château Perrache hotel - Image 1
Mercure Lyon Centre Château Perrache hotel - Image 2
Mercure Lyon Centre Château Perrache hotel - Image 3
Mercure Lyon Centre Château Perrache hotel - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, France

Description

Hotel extras

  • A quirky hotel in Lyon's Presqu'île, near the train station and services

  • High quality rooms and suites, some with views of Fourvière

  • Free fitness area available 7 days a week

  • 800 m² rooms for your meetings, seminars and events

  • Environmental protection with GREEN KEY certification

Our accommodation(s)

Hotel location

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

GPS:45.749492, 4.824919

Telephone
Fax +33 4 78 37 06 56

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,099 reviews

TripAdvisor Rating  4.0/5  1,585 reviews

Helpful staff

TripAdvisor rating 5.0/5

Tom J Business - TripAdvisor review

A really nice hotel with friendly staff, massive rooms and full of charm. There was a slight mix up with my booking on arrival, however the staff promptly upgraded me to a suite which was huge and very comfortable. The hotel location is ideally placed next to the train station and a short walk into the city centre.

Convenient location for public transport

Customer review rating 4.5/5

John P. Couples - Confirmed reviews ALL

Stayed five nights

4-star hotel?

Customer review rating 2.0/5

Al Couples - Confirmed reviews ALL

Expected the hotel condition to be much nicer for booking a four star hotel. Location was tough and inside was in desperate need of renovation (wear and tear and dated carpet/paint/decor) Have stayed at nicer 2-3 star hotels throughout France. Space and bed size was nice though and employees were kind and generous.

Dear Sir, Dear Madam, We would like to thank you for taking the time to leave us a review following your stay at our hotel. All our teams are sincerely sorry to learn that your stay was not up to your expectations. Please note that your experience does not reflect the usual quality of our services, so we will take your feedback into consideration and take action accordingly. Do not hesitate to contact us for a next stay in Lyon in order to perfectly prepare your stay, and hope to win you back. By remaining at your disposal, Marion Begoc Front office manager

Very good hotel, would stay there again

Customer review rating 5.0/5

Marc A. Families - Confirmed reviews ALL

Great room, wonderful and helpful staff. Great breakfast.

Dear Sir, We would like to sincerely thank you for this very good review after your stay in our Mercure Château Perrache! All our teams are happy to learn that your stay in our hotel was up to your expectations:) Your satisfaction is the greatest reward and encourages us every day to give our best. Do not hesitate to contact us by phone or email to make your next reservations in order to take advantage of 5% discount on the rate by creating our free Accor loyalty card ! Looking forward to seeing you soon, Marion BEGOC, Front office manager

Well located

Customer review rating 5.0/5

Mejdi A. Couples - Confirmed reviews ALL

Very pleasant

Dear MOHAMED MEJDI A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Begoc Front Office Manager

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Other web-users rate our hotel

  • 956 reviews 8.5/10 Location
  • 1,378 reviews 7.3/10 Room
  • 1,076 reviews 8.4/10 Service
  • 25 reviews 4.9/10 WiFi
  • 631 reviews 8.3/10 Breakfast
  • 339 reviews 6.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.