Hotel Gran Hotel Velázquez ****
Madrid, Spain
Phone: +(34) 915752800 Fax: +(34) 915752809
Gran Hotel Velázquez: Resplendent hotel having a classic design in the center of Madrid, it will surprise you with its wide range of facilities and all the comfort and relaxation that you could imagine within an exclusive environment. All rooms include services like wi-fi, satellite television, hydro-massage shower and heating and air-conditioning. This choice will be a gift for our senses due to the high level of customer satisfaction demanded. The facilities of this hotel include a gym, it has an excellent restaurant service, it has a car park and we have function rooms for conventions and events available. Its location enables easy access to the different historical and cultural places of interest in the area.
- Room Services
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- Rooms: 143
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Bath robe
- Music channels
- Main facilities
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- Rooms: 143
- Parking (free): hotel owned
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Central heating
- Fire escape
- Music channels
- Air conditioning in common areas
- Boutiques
- Hair salon
- Beauty salon
- General services
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- Rooms: 143
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Private security
Calle Velázquez, 62 (28001) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 72.5%
- No: 20%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 8.1
- Location: 10
- Common facilities and services: 5.5
- Staff: 8.1
- Quietness: 8
- Room: 6.7
- Value for money: 6.4
August/2014 Someone from Santiago de Compostela thinks:
- Overall rating: 5.7
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The hotel's reply:
"Estimado cliente. Agradecemos sus comentarios, gracias a ellos, hemos revisado y subsanado las incidencias comentadas. Esperamos contar de nuevo con su visita. Un saludo"
August/2014 Someone from MEXICO thinks:
- Overall rating: 8.9
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The hotel's reply:
"Estimado cliente. Sus comentarios, sean positivos o negativos, son utilizados para mejorar la calidad de nuestro servicio. Un saludo"
August/2014 Someone from Norway thinks:
- Overall rating: 10
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The hotel's reply:
"Dear guest Thank you for your comments. We look forward to your visit again. kind regards"
August/2014 Someone from Tenerife thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente. Quiero agradecer el tiempo dedicado en dejar sus comentarios. He de comentarle que esa renovación se ha empezado a llevar a cabo en algunas de nuestras instalacione. Espero que en una próxima visita, pueda apreciarlos. UN saludo"
August/2014 Someone from Venezuela thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado cliente. Siento enormemente lo ocurrido, espero que en una próxima estancia, podamos estar a la altura de sus expectativas. Un saludo"
August/2014 Someone from Casablanca Motocco thinks:
- Overall rating: 8.2
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The hotel's reply:
"Dear guest. Thank you for your comments. We look forward to your visit again. kind regards"
August/2014 Someone from tarragona thinks:
- Overall rating: 6.6
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The hotel's reply:
"Estimado cliente. Agradecemos sus comentarios. Esperamos contar de nuevo con su visita. Un saludo"
August/2014 Someone from colombia thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimado cliente. Agradecemos sus comentarios. Esperamos contar de nuevo con su visita. Un saludo"
August/2014 Someone from Las palmas thinks:
- Overall rating: 8.6
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The hotel's reply:
"Estimado cliente. Agradezco su confianza en nuestro establecimiento. Quiero indicarle que somos conscientes, pero cunado se hizo la ultima renovación, la Comunidad de Madrid, no nos dejó bajar los ascensores hasta la planta baja, tal y como estaba proyectado, por ser un edificio protegido. Esperamos contar de nuevo con sus visistas. Un saludo"
August/2014 Someone from Colombia thinks:
- Overall rating: 8.8
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The hotel's reply:
"Estimado cliente. Agradecemos sus comentarios. Esperamos contar de nuevo con su visita. Un saludo"