8.9
Based on 653 reviews
The Best Western Carlos V hotel is a classic hotel located in a pedestrian area in the historic center of Madrid, between Gran Via and Puerta del Sol. Its fantastic location will allow you to get to know the city, its shops and sights. You can see the Plaza Mayor, the Royal Palace, the Prado Museum and other monuments, all of which are very close to the hotel.
Enjoy our great offers hotel Madrid.
- Room Services
-
- Rooms: 67
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
-
- Rooms: 67
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Elevator
- Television
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
-
- Rooms: 67
- Non-smoking rooms
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Private security
Hotel Best Western Hotel Carlos V
Calle Maestro Victoria, 5 (28013) - Madrid (Spain)
8.9 Based on the last 40 of 653 reviews
Would you recommend this hotel?
-
Yes:
92.5%
-
No:
0.0%
-
I don't know:
7.5%
Rating by subject
-
Cleanliness:
9.1
-
Location:
10
-
Common facilities and services:
7.4
-
Staff:
9.1
-
Quietness:
6.7
-
Room:
7.2
-
Value for money:
8.4
July/2010 Someone from Sevilla thinks:
-
Overall rating:
5.4
-
Would you recommend it?
I don't know
-
Positive:
la ubicacion
-
Negative:
Hace bastante calor en verano en el edificio, porque los aires acondicionados son antiguos y ruidosos y solo los hay en las habitaciones. Internet no funcionaba la mitad del tiempo.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
10
Esta en pleno centro, en mitad de las tiendas y a medio minuto de sol. El unico problema es que los taxis nunca saben como llegar y no quieren meterse en esa calle.
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
2.5
-
Room:
5
-
Value for money:
5
Stars it deserves
3
July/2010 Someone from Western Canada thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
the customer service.... the man at the front desk was able to answer every question that I had
-
Negative:
-
I RECOMMEND it for...
Couples, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
Luxury, Peace seekers, Modern style lovers, Travelers with a car
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
July/2010 Someone from Atlanta, GA thinks:
-
Overall rating:
9.3
-
Would you recommend it?
Yes
-
Positive:
The location is great and the staff were very helpful and informative. Very courteous and friendly. I would stay there again with no situation. The breakfast as very good but a bit pricey--but you're paying as much for the convenience and comfort as anything. The wait staff were very helpful and had a great good-morning each day.
-
Negative:
The beds are adequate but may not be as comfortable for all tastes. The rooms are bit small but not unusual for the general European hotel.
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Peace seekers, Business travelers
-
I recommend it especially AGAINST...
Luxury, Handicapped
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
July/2010 Someone from Seattle thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
July/2010 Someone from israel thinks:
-
Overall rating:
8.9
-
Would you recommend it?
Yes
-
Positive:
the corridor from the elevator to the room
-
Negative:
the green carpet on the balcony
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Budget travelers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3
July/2010 Someone from California thinks:
-
Overall rating:
8.2
-
Would you recommend it?
Yes
-
Positive:
the staff was very helpful and friendly
-
Negative:
the musky smell of the room
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
near all the major sites
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
2
July/2010 Someone from VENEZUELA thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
La amabilidad de su personal: recepcióin, camareras,mesoneros.
-
Negative:
MM a veces en la hab había un olor extraño que iba y venía(HAB 119)
-
I RECOMMEND it for...
Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
-
The hotel's reply:
"Estimado cliente
Muchas gracias por su tiempo dedicado a darnos su opinióny y muy espeialmente por la felicitación a nuestro personal.
Investigaremos el olor del que nos habla; si iba y venía, ¿podría ser del exterior? No dude contactarnos para cualquier otra información en [email protected]
Un cordial saludo,
"
June/2010 Someone from Oregon thinks:
-
Overall rating:
1.4
-
Would you recommend it?
No
-
Positive:
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
2.5
-
Value for money:
Not rated
Stars it deserves
2
June/2010 Someone from California, US thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
June/2010 Someone from Jacksonville, Florida thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
the attention of employees
-
Negative:
none
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3