Hotel Alixares ****
Granada, Spain
Phone: +(34) 958225575 Fax: +(34) 958224102
Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
- Room Services
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- Rooms: 162
- Telephone
- Television: pay channels
- Minibar
- Climate control
- Safe
- Internet connection: wireless
- Main facilities
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- Rooms: 162
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Swimming pool
- Boutiques
- General services
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- Rooms: 162
- Safe at front desk
- Dogs accepted
- Currency exchange
Paseo de la Sabica, 27 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 2.5%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.2
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9.4
- Room: 7.9
- Value for money: 8.2
February/2019 Someone from Portugal thinks:
- Overall rating: 3.9
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The hotel's reply:
"Estimado cliente Gracias por compartir su experiencia con nosotros Nos entristece enormemente no haber cumplido con sus expectativas ,nos gustaría haber conocido con más detalle los aspectos en los que no hemos satisfecho sus necesidades para poder mejorar. Esperamos nos brinde la oportunidad de volver a alojarse con nosotros y mejorar su impresión. Susana Jiménez-Jefe de Recepción-"
February/2019 Someone from south korea thinks:
- Overall rating: 4.3
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The hotel's reply:
"Dear customer, thank you very much for your assessment, we are very sorry that we did not meet your expectations. We regret that due to a misunderstanding you have had problems with parking your car. We try to explain everything to our clients in the best way possible, again apologizing for the possible lack of communication. We hope you can come back another time and again apologize. Gustavo Cara director"
February/2019 Someone from Alicante thinks:
- Overall rating: 10
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The hotel's reply:
""Estimado Cliente, muchas gracias por alojarse con nosotros y darnos su impresión de nuestro Hotel. Nos alegra conocer que han disfrutado de su estancia junto a nosotros. Esperamos nos puedan seguir por redes sociales para estar al tanto de ofertas a través de nuestra web. Les esperamos de nuevo por Granada. Saludos y buenos días. Gustavo Cara Director""
February/2019 Someone from UK. thinks:
- Overall rating: 10
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The hotel's reply:
"Dear Customer, thank you very much for your comments, we are glad you enjoyed your stay with us. All our facilities are recently renovated. Our location is ideal to visit Granada and the Alhambra. Our rooms are spacious, functional and bright. Our cleaning is very good and that is why it is emphasized enough. We hope you can return again soon in Granada. Thanks for your note. Good morning and we hope you again soon. Gustavo Cara director""
January/2019 Someone from Almendralejo thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado Cliente, muchas gracias por su valoración, nos alegra conocer que han disfrutado de su estancia con nosotros. Esperamos puedan regresar en otra ocasión y aprovechamos la ocasión para mandarle un fuerte saludo. Buenos días y feliz día!!!. Gustavo Cara Director"
January/2019 Someone from A Coruña thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado Cliente, muchas gracias por su valoración y por darnos a conocer su experiencia con nosotros. Todas nuestras habitaciones se encuentran recientemente renovadas y nuestra limpieza es uno de los items mejor valorados de nuestro Hotel. Nuestra ubicación es ideal para poder visitar Granada y la Alhambra. Nuestro personal es muy simpático y atento, todos sin excepción. El desayuno del Hotel es bastante amplio y correcto, aceite hay todo el que usted quiera, si ve que falta, tan sólo hay que pedirlo a los camareros. La fruta se pone tres variedades de fruta fresca y aparte fruta en almibar. Tomate rallado lo mismo, se va reponiendo en cuanto hay falta. Agua siempre se pone y se va reponiendo en cuanto hay falta. Con respecto al arroz, es cocido y después se saltea para que no se quede el grano muy blando. Aparte disponen de saleros en las mesas para ponerlo a su gusto. Por lo demás nos alegra conocer que le han gustado el resto de cosas. Esperamos puedan volver de nuevo pronto y aprovechamos para mandarle un fuerte saludo. Buenos días, Gustavo Cara Director "
January/2019 Someone from Valencia thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado cliente Gracias por compartir su experiencia en el Hotel Alixares, nos alegra saber que ha disfrutado de su estancia . Nuestro staff, profesional y experimentado, es una de nuestras señas de identidad, agradecemos la puntuación otorgada por su parte. Nos gustaría informarlo que la tarifa del parking del hotel esta dentro de la tarifa media que se puede encontrar en la ciudad, incluso inferior al precio diario aplicado en la zona centro. Esperamos nos vuelva a visitar en un futuro no muy lejano y disfrute de nuevo en la cadena Porcel. Muchas gracias Susana Jiménez-Jefe de Recepción- "
January/2019 Someone from Lliber thinks:
- Overall rating: 7.9
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The hotel's reply:
"Dear Customer, thank you very much for your assessment. We are happy to know that you have enjoyed our Hotel and our hospitality. We intend to make our customers feel as if they were at home. We hope you can return again soon for Granada. Greetings and good morning. Gustavo Cara Manager"
January/2019 Someone from Cadiz thinks:
- Overall rating: 5.4
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The hotel's reply:
"Estimado Cliente, lamentamos mucho no haber cumplido sus expectativas. Hemos estado remodelando una habitación, han sido dos días de trabajo. Procuramos no ocupar las habitaciones cerca de esa pequeña remodelación. Si tuvieron problemas de ruidos lo mejor es que nos hubiesen comunicado su malestar para haberles podido ofrecer una alternativa. Ahora ya poco podemos hacer. El Hotel dispone de cafetería abierta desde las 8 de la mañana hasta las 12 de la noche. El agua de Granada es muy buena y por ello no ponemos surtidores. Nosotros mismos bebemos del grifo sin problema. De todas formas transmitiré todas sus indicaciones a la propiedad del Hotel. De nuevo disculpas por los ruidos. Nunca pretendemos que nuestros clientes tengan una mala estancia porque buscamos siempre su bienestar. Gracias por todo y esperamos puedan regresar de nuevo pronto. Buenos días. Gustavo Cara Director"
January/2019 Someone from USA thinks:
- Overall rating: 9.7
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The hotel's reply:
"Dear customer We appreciate the minutes of your time dedicated to valuing our hotel and we are pleased to know that you have enjoyed our facilities and have had a great experience with us. We hope we will visit again in the not too distant future. Thank you very much, Gustavo Cara. Manager"